You tapped a game tile in the lobby and found it locked, because a bonus round was still open on another title. What most players get wrong at that point is assuming the offer is gone, when in fact the conditions behind it simply have not been met yet.
Games players ask about inside All Slots
Which kinds of games count toward the bonus?
Not every title in the lobby counts the same way, and some categories are left out of bonus play entirely. Check the label on each game tile before you spin, because the label tells you how that game counts. Starting a round on a title that does not count still costs you credits but adds nothing toward the offer. That single check saves a lot of wasted play.
Why does a game show as unavailable to me?
A tile greys out when an offer is running and that title sits outside the eligible list. It can also happen while a bonus round is open on a different game. Finish or close the open round first, then reload the lobby. If the tile stays grey, the game does not count for the offer you hold.
Can I play the whole lobby while a bonus is active?
You can open most titles, but only the eligible ones move the bonus forward. Others stay playable in normal mode only. The lobby filter shows which games are part of the current offer. Use that filter before you pick a title. It keeps your play aligned with the conditions you agreed to.
Do free spins work on every slot?
Free spins from an offer are tied to the games named in that offer, not to the whole lobby. The spin counter only appears on those titles. If you open a different game, the spins stay where they are. Pick the named title first, then start the spins from there.
How do I move from the phone browser to the full lobby?
Playing on your phone runs through the browser, and the lobby you see is the full one, just arranged for a small screen. Sign in once and the same account, balance and open rounds appear on any device. For players who want the complete set of games, All Slots bonus loads in the same browser and shows the same lobby. Use one account only, because a second sign-up breaks the link between your balance and your offers.
What happens to my progress if a game crashes mid-round?
The round is held on the server, so a dropped connection does not erase the outcome. Reopen the game and the round resolves where it stopped. Note the round state before you close the tab. If the game does not resume, wait a moment and reopen it from the lobby rather than starting a new round.
Payments and the All Slots casino login
Which payment steps unlock the bonus?
The offer becomes active once your qualifying deposit is confirmed on the account. Until then the bonus section shows the offer as pending. Complete the deposit from the cashier in one go, not in parts. A split deposit can leave the offer short of its condition.
Why is my deposit not showing on the balance?
A payment can sit between your provider and the account for a while. The cashier shows it as pending until it clears. Do not send a second payment in that window. Note the reference of the first one and wait for the status to change.
How do I sign in when the All Slots casino login page will not load?
Clear the browser cache or open a private window and try again. A saved password can also fail after a security update on the account. Use the password reset from the sign-in screen in that case. Keep one sign-in method per account and do not create a second profile to get around a blocked login.
Can I withdraw while a bonus is still open?
An open bonus keeps part of the balance in a locked state, and a withdrawal request can pause the offer. Finish the play conditions first if you want to keep the bonus. If you withdraw early, the bonus portion usually drops off. Decide before you request the payout, not after.
Do deposits made on the phone behave the same as on a computer?
Yes, the cashier is the same account on both. A deposit started in the phone browser reaches the same balance. Do not start a second deposit because the first screen closed. Reopen the cashier and check the status before paying again.
What should I do if a payment is declined twice?
Two declines in a row point to something on the provider side, not the game side. Stop and check the card or account details before a third try. Repeated attempts can lock the payment route for a while. Use the cashier message to see which side raised the decline.
Licence and safety behind the All Slots casino bonus
Which licence covers the games and the bonus?
The operator holds the licence, and that licence covers the games, the cashier and the bonus rules together. Players do not need the number to use the site; they need to know the rules are enforced by a regulator. Sign-in and payout disputes follow that regulator’s process. The operator page names the authority in charge.
How is my account protected at sign-in?
Your password plus a second factor protect the account, and 2FA should be switched on before your first deposit. Without it, a stolen password is enough to reach the balance. Turn it on from the security section of the account and keep the backup codes offline.
What does KYC ask from me and when?
KYC confirms who you are before a payout leaves the account. It asks for an identity document and proof of address in your own name. Complete it early, because a request mid-withdrawal delays the money. Make sure the name on the document matches the account name exactly.
Is the RTP of a game affected by a bonus?
No, the RTP belongs to the game and stays the same whether you play with a bonus or with cash. What changes is how the rounds count toward the offer. Pick games by their published RTP, then check whether they count for the bonus. Those are two separate decisions.
What happens if I open more than one account?
One person, one account is the rule behind the licence, and duplicate profiles are closed when linked. A second account can also void the bonus on the first one. If you cannot reach your account, use the reset or contact support instead of signing up again. That keeps the balance and the offer in one place.
Terms of the All Slots welcome offer
What does the welcome offer include?
The welcome offer is built around your first deposit, with bonus credits and free spins attached to it. It activates once that deposit is confirmed and the offer is claimed from the bonus section. Claim it before you start playing for the day. A deposit without the claim does not trigger the offer.
Why did part of my bonus disappear?
Bonus credits can expire if the play conditions are not finished in the set window. They can also drop when you withdraw while the offer is open. Track the deadline shown in the bonus section. Playing a non-counting game uses time without moving the offer forward.
Which games move the welcome offer forward?
Only the titles marked as eligible count, and each carries its own weight toward the conditions. Open the offer details and pick a title from that list before your first spin. A high-RTP eligible game is the sensible starting point. Switching to an ineligible title mid-session wastes the rounds.
Can the welcome offer be claimed a second time?
No, the welcome offer is tied to a first deposit on a new account. A repeat deposit does not reopen it, and a second account does not create a new claim. Later offers appear separately in the bonus section. Claim those on their own terms rather than expecting the welcome package again.
What should I do before my first deposit on the offer?
Sign in, switch on 2FA, complete KYC and read the offer rules in the bonus section. Then deposit once and claim the offer straight away. That order avoids the common mistake of paying first and claiming later. Each step takes a moment and keeps the offer attached to your play.